Zoox upgrades its robotaxi as it prepares for commercial service

Zoox, the Amazon-owned electric vehicle innovator, has unveiled significant upgrades to its robotaxi, aiming to enhance both comfort and functionality based on rider feedback. This makeover is part of the company’s preparations for the anticipated commercial launch later this year. The core design of the robotaxi remains intact, featuring a cube-like shape devoid of traditional controls like a steering wheel. The vehicle is equipped with a moonroof, starry night lights, and an array of 40 cameras, radars, lidars, and infrared sensors, enabling it to navigate its surroundings autonomously. Notably, the robotaxi can operate in both directions, has four-wheel steering, and can carry up to four passengers at speeds reaching 75 miles per hour. Internally, enhancements include more padding and ergonomic designs for the seats and headrests, as well as a refreshed color palette featuring aloe green seating and stone grey accents. These changes are intended to create a soothing atmosphere while also making everyday items like smartphones easier to spot. Additional updates feature improved charging pads with fluting to secure devices, larger cupholders, and a more user-friendly touchscreen. On the exterior, adjustments have been made to the positioning of bidirectional reflectors for enhanced visibility. The addition of a new speaker and microphone at the door interface allows for two-way audio communication, which Zoox believes will facilitate better interactions with passengers and emergency responders. Chris Stoffel, Zoox’s director of robot industrial design, emphasized that these updates are designed to provide a streamlined experience that does not distract riders, distinguishing the Zoox robotaxi from conventional passenger vehicles. With a new production facility in Hayward, California, Zoox aims to manufacture up to 10,000 robotaxis annually. The recent upgrades are crucial for scaling production, which could eventually reach 100 vehicles per week. However, Zoox faces a significant regulatory challenge before it can officially launch paid rides. The company is seeking a commercial exemption due to the absence of standard controls required by federal law. After a public comment period, the National Highway Traffic Safety Administration is currently reviewing the exemption request. If granted, Zoox will move forward with its plans for paid services. In the meantime, the company is conducting free ride tests in cities including Austin, San Francisco, Las Vegas, and Miami.