Zoom CEO Eric Yuan says AI will shorten our workweek

Eric Yuan, the visionary founder and CEO of Zoom, is optimistic about the future of work as he believes that artificial intelligence will pave the way for a reduced workweek. During his presentation at the TechCrunch Disrupt 2025 conference, Yuan showcased the innovative strides his company is making in AI technology, particularly highlighting a groundbreaking 'digital twin' feature. This feature allows an AI avatar to represent users in conversations, potentially changing how we communicate in professional settings. Yuan shared his personal experience of using his AI avatar during an earnings call earlier this year, illustrating its capability to enhance communication. At the Disrupt event, he expressed his commitment to AI development, noting that discussions around the technology dominate strategy meetings at Zoom. "AI, AI, and AI" is how he responded when asked about his current investment focus, underscoring the importance of this technology for the company's future. The CEO also explored the broader implications of AI in various business scenarios. For instance, he painted a picture of two executives negotiating a contract over Zoom, where their digital twins could collaborate on the details, streamlining the process and saving time. Beyond video conferencing, Yuan sees AI as a valuable tool for managing emails and prioritizing important messages. Additionally, he believes that AI could significantly enhance Zoom's suite of products, including collaborative tools like online whiteboards and document sharing. Yuan remarked, "Today, I need to manually focus on all those products to get work done. Eventually, AI will help," hinting at a future where AI could reduce the necessity for traditional five-day workweeks. Looking ahead, he ambitiously set a goal for a potential three or four-day workweek within the next five years, envisioning a transformative shift in how we approach work.