
Sam Altman, CEO of OpenAI, recently shared insights on the unexpected user reactions following the latest update to ChatGPT, which aimed to reduce its previously 'yes man' persona. In a podcast hosted by Cleo Abram, Altman revealed that some users expressed a strong preference for the chatbot’s earlier, more agreeable demeanor. He noted, "I think it is great that ChatGPT is less of a yes man and gives you more critical feedback. But as we’ve been making those changes and talking to users about it, it’s so sad to hear users say, ‘Please, can I have it back?’" Altman recounted instances where users revealed that the chatbot's supportive nature had a positive impact on their mental well-being, despite concerns about its potential negative effects on others. The conversation comes amidst social media backlash against OpenAI following the rollout of the GPT-5 update, which replaced all previous models, including GPT-4o. In response to user feedback, OpenAI reinstated GPT-4o, but only for its premium users. Altman had previously described GPT-4o's overly flattering responses as 'sycophantic,' prompting the adjustments aimed at creating a more neutral chatbot personality. However, users have reported that the new version provides shorter and less emotionally resonant replies. Acknowledging the challenges, Altman committed to making GPT-5 more 'warm' in future updates. He emphasized the significant impact that even minor adjustments in the AI's behavior can have, stating, "One researcher can make some small tweak to how ChatGPT talks to you — or talks to everybody — and that's just an enormous amount of power for one individual making a small tweak to the model personality." Altman also highlighted the responsibility that comes with such power, particularly when considering that young users often confide their personal issues to the chatbot. He cautioned that while ChatGPT may serve as a form of support, it does not provide the same legal protections a human professional would offer.
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