Meta adds new alerts on WhatsApp and Facebook to help users spot potential scams

Meta is ramping up its efforts to protect users on WhatsApp and Messenger from potential scams by introducing new alert systems and security tools. The tech giant has reported that it has successfully identified and disrupted nearly 8 million fraudulent scams on platforms such as Facebook and Instagram across regions including Myanmar, Laos, Cambodia, and the UAE. These deceptive practices spanned various channels, including messaging services, dating applications, social media platforms, and cryptocurrency-related apps. In a bid to bolster user security, Meta has taken action against over 21,000 accounts and pages that impersonated customer support on Facebook, aiming to mislead individuals into sharing personal information. One of the key features being rolled out is a warning on WhatsApp for users who attempt to share their screens with unknown contacts during video calls. Users will receive a notification advising them to only share their screens with trusted individuals, as they could inadvertently expose sensitive information such as banking details. Meta stated, "We understand that scammers often pressure their victims to share their screens, tricking them into revealing sensitive information like bank details or verification codes. This new tool aims to provide users with the necessary context to identify and steer clear of scams." Additionally, the company is testing a sophisticated scam detection system within Messenger chats. Once implemented, this system will alert users to potentially fraudulent messages and offer them the option to submit their recent conversations for AI-based scam assessments. If a scam is detected, users will receive information about common scams and suggested actions, such as blocking or reporting the suspicious account. While Meta has not disclosed a specific timeline for the release of these enhancements within Messenger, it has also highlighted its global educational initiatives aimed at raising awareness about scams. As part of these efforts, the company has collaborated with various comedy creators in India to promote awareness about scams and to inform users about safety features, including Two-Factor Authentication and the reporting/blocking options available to them.