Google Cloud's customer chief is leaving after less than a year at the company

Hayete Gallot, who held the position of president of customer experience at Google Cloud, is departing from the company after a tenure of less than a year. This news was communicated by Matt Renner, Google Cloud's chief revenue officer, in a memo to employees that Business Insider obtained. In his memo, Renner noted that Gallot's last day with the company was Tuesday, and she is leaving to pursue a new opportunity outside of Google. To maintain continuity during this transition, Renner stated that Gallot's team would report directly to him in the interim. Gallot joined Google in April, tasked with leading a new division aimed at assisting customers and businesses in integrating the company's cloud services, particularly its AI innovations. Her team was formed by merging several existing groups within Cloud at a pivotal moment for Google, as the company has been actively engaging enterprises with its AI solutions. Before her role at Google, Gallot served as a corporate vice president at Microsoft, where she directed the go-to-market strategy for its commercial sector. Her unexpected departure has left some employees within Google Cloud surprised, as they were not anticipating a leadership change so soon. While a spokesperson for Google confirmed her exit, details surrounding her decision to leave were not disclosed. In the memo, Renner reflected on the significant strides made in evolving their go-to-market organization to better serve customers, partners, and the broader industry landscape. As the company navigates this transition, the focus remains on sustaining momentum and fostering customer relationships.