Japan Airlines tests having robots instead of humans handle travelers’ luggage

In a groundbreaking initiative, Japan Airlines is set to explore the use of humanoid robots for managing baggage and cargo at Tokyo's Haneda Airport. This experimental program aims to tackle the growing labor shortages in the aviation sector, which have become more pronounced as passenger numbers have climbed in recent years. Scheduled to commence in May 2026, the trial could pave the way for these robots to take on a variety of tasks at the airport, including cleaning aircraft interiors and operating ground support equipment like baggage carts. These tests will continue until 2028, offering travelers the chance to see these advanced robots in action during their journeys. This initiative marks a significant step in the evolution of humanoid robots, which have already been tested in sectors such as automotive manufacturing and warehousing. Unlike traditional robots that excel in structured environments, humanoid robots will face the challenge of adapting to the dynamic and unpredictable nature of airport operations. Japan Airlines is particularly keen to assess whether these robots, equipped with cutting-edge AI technology, can seamlessly integrate into the airport's workflow without the need for extensive modifications. The airline's subsidiary, JAL Ground Service, is collaborating with GMO AI & Robotics Corporation to manage this innovative demonstration.