iPhone 17 users report Apple Intelligence suddenly stopped working

The iPhone 17 series has found itself embroiled in controversy shortly after its launch. While the new models received acclaim for their upgrades, users have begun to report a series of frustrating issues. Initially, complaints centered around battery drainage and performance glitches in iOS 26, but the concerns have expanded. A review by CNET highlighted rare instances where users encountered visual anomalies like black boxes and white squiggles on their screens. Apple has acknowledged these problems and is working on a solution. Additionally, reports from Bloomberg revealed durability concerns, noting that scratches appeared on the backs of iPhone 17 Pro models just hours after being displayed in stores. YouTuber JerryRigEverything also raised alarms about the vulnerability of the anodization coating around the camera island, particularly around the corners of the Pro lineup. Adding to the woes, members of the official Apple Intelligence community forum have expressed frustrations over a bug that hinders them from fully accessing Apple Intelligence features such as Genmoji and Image Playground. Users have reported that these features worked initially but then failed to operate, reverting to the previous Siri animation. One frustrated user shared their experience: "I got my new iPhone 17 Pro a couple of days ago. Apple Intelligence worked just fine, but all of a sudden it stopped working and said the models need to be downloaded first. My storage shows Apple Intelligence is installed with 6.59 GB." Another user echoed this sentiment, stating, "I know it still worked on Saturday, but by Sunday, it was 'broken'." While many users are experiencing these issues, there is hope on the horizon. Reports suggest that Apple is aware of the situation and is actively working on a fix that will be included in an upcoming iOS update. Some users have found that switching to a faster Wi-Fi network has helped with the download of the Apple Intelligence update, but others have had no success despite extensive troubleshooting. As users await a solution, they continue to share their experiences and potential fixes on the forum, looking for ways to restore access to the features they anticipated using.