My UX design job allowed me to pivot into a role where I explain AI

Sajani Lokuge, a 26-year-old AI content manager based in Colombo, Sri Lanka, has made an impressive transition from a UX design role to leading AI communications in her company. Her journey highlights the importance of transferable skills and the value of real-time learning in the ever-evolving tech landscape. Having started her career in software engineering, Sajani quickly climbed the ranks to become a lead UX designer. In this capacity, she was instrumental in bridging the gap between complex technical products and their end users. Approximately ten months ago, she embraced a new challenge as an AI content manager, where she is responsible for shaping the company's AI communication and content strategy. The shift in her career was driven by the company's need for someone capable of articulating their AI developments to both internal teams and external stakeholders. With her extensive experience in design and her growing presence on LinkedIn, where she shares insights about design careers and AI, Sajani was well-prepared for this new role. In her current position, she develops messaging around AI adoption, moderates a global town hall, and hosts a video podcast series titled 'Voices of Industry.' These initiatives allow her to engage with senior leaders in various sectors, discussing the integration of industrial AI and its implications. Sajani emphasizes that the core skills of a UX designer—understanding user needs and addressing their challenges—are just as relevant in AI communication. Her work involves conducting research to ensure that her presentations resonate with audiences who may not have a technical background. Empathy, a fundamental aspect of UX design, plays a crucial role in her ability to explain AI concepts effectively. Despite having been content in her previous role, Sajani recognized the unique opportunity presented by this new position. She encourages others contemplating a pivot into AI to embrace their current skills and learn as they go, rather than waiting for a perfect moment to feel ready. For those interested in making a similar career shift, Sajani advises to actively demonstrate your capabilities through public work. By sharing insights and engaging with the community before applying for positions, you can build a reputation that speaks for itself, paving the way for new opportunities in the AI sector.