Sex toys maker Tenga says hacker stole customer information

Tenga, a prominent manufacturer of adult products, has issued a warning to its customers regarding a recent data breach. An email acquired by TechCrunch reveals that the Japanese company informed clients that an unauthorized individual accessed an employee's professional email account. This breach allowed the hacker to potentially view and steal sensitive information, including customer names, email addresses, and previous correspondence that might contain order details or customer service inquiries. The situation escalated as the hacker also utilized the compromised account to send spam messages to the employee's contacts, which included customers. Despite reaching out for clarification, Tenga did not disclose the exact number of customers affected by this incident. As of now, the company has shipped over 162 million products globally, and the breach raises concerns given the intimate nature of the information likely contained in order histories. In their communication, Tenga urged customers to update their passwords, although they did not confirm that passwords were compromised. The company advised vigilance against suspicious emails, particularly those emanating from the compromised account. Following the breach, Tenga implemented several security measures, including resetting the employee's credentials and establishing multi-factor authentication across its systems, which is a crucial security feature designed to thwart access via stolen passwords. Founded in 2005 and headquartered in Tokyo, Tenga specializes in a range of adult products primarily targeted at men. It remains uncertain whether the breach impacted customers outside the United States, as the notification was specifically sent from Tenga Store USA. Tenga's incident is part of a troubling trend, with several adult product companies and websites, including Lovesense and Pornhub, experiencing similar hacking incidents in recent years.