Anthropic's renowned Claude AI chatbot and Claude Code tool encountered significant difficulties on Tuesday morning, leaving many users unable to access the services. The company's system status page indicated a 'major outage' affecting both the Claude website and Claude Code. Reports flooded in from thousands of users on DownDetector, a third-party outage tracker, highlighting the extent of the disruption. While Claude Cowork and the Claude API remained operational, the primary services were not functioning as intended. According to Anthropic's status dashboard, the company acknowledged that they had identified a problem causing increased errors on Claude.ai, impacting both desktop and mobile users. "Users may experience errors when attempting to log in, using voice mode, or during chats with Claude. We are actively working to resolve this issue as quickly as possible," the company stated. This outage is not an isolated incident; Claude has faced multiple access issues in recent weeks, with reports of similar problems surfacing just a day prior on Monday. The surge in interest for Claude has been notable, with the app briefly surpassing ChatGPT in downloads on Apple's App Store earlier this month. As of now, Anthropic has not provided further comments regarding this incident, and updates are anticipated as the situation develops.
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