Belkin shows tech firms getting too comfortable with bricking customers’ stuff

Belkin shows tech firms getting too comfortable with bricking customers’ stuff

In a significant announcement, Belkin has revealed that it will cease support for the majority of its Wemo smart home devices, effective January 31, 2026. This decision, made after considerable deliberation, will leave many users without key functionalities and updates for their devices. The company communicated this news both through emails to its customers and on its website. According to Belkin, numerous Wemo products will no longer be controllable via the Wemo app after the cutoff date. This means that features dependent on cloud services, such as remote access and integration with voice assistants, will become inoperative. For users of affected devices still under warranty as of January 31, there may be the possibility of a partial refund starting in February. Out of 27 products impacted, the oldest were sold as far back as August 2015, while the most recent were available until November 2023. The implications of this discontinuation are far-reaching. For instance, many users will find that their devices, previously compatible with Amazon Alexa, will lose this functionality. The Wemo app, which has been essential for controlling these devices—including connecting to Wi-Fi, monitoring usage, and managing timers—will no longer receive updates or support. Security is also a concern, as the lack of updates could leave devices vulnerable. However, those who configure their Wemo devices with Apple HomeKit before the deadline may still retain control without relying on the Wemo app or Belkin's cloud services. Notably, seven of the 27 discontinued devices are compatible with HomeKit. Fortunately, four Wemo devices will continue to operate normally through HomeKit, according to Belkin. These include the Wemo Smart Light Switch 3-Way, Wemo Stage Smart Scene Controller, Wemo Smart Plug with Thread, and the Wemo Smart Video Doorbell Camera, with all except the last utilizing the Thread protocol.

Sources : Ars Technica

Published On : Jul 11, 2025, 19:00

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