Assort Health nabs $50M to automate patient phone calls, sources say

Assort Health, an innovative startup focused on enhancing patient interactions for specialty healthcare practices through artificial intelligence, has successfully raised approximately $50 million in a Series B funding round. This investment values the company at $750 million, according to sources familiar with the situation. This latest financial boost comes just four months after Assort Health secured $22 million in its Series A round, led by Lightspeed Venture Partners. The startup’s AI-driven voice agents are set to transform the way high-volume tasks such as appointment scheduling, cancellations, and common inquiries are handled. By automating these processes, Assort Health enables medical staff to dedicate their efforts to more complex and sensitive patient interactions, ultimately improving the overall patient experience. Assort Health is part of a growing trend among startups leveraging AI to minimize the burden of patient phone calls on medical offices. Recently, another player in the field, EliseAI, announced a remarkable $250 million Series E funding round, led by Andreessen Horowitz, bringing its valuation to $2.2 billion. Additionally, Hello Patient, an AI assistant for healthcare offices, raised $20 million in its Series A earlier this month, achieving a valuation of $100 million. The healthcare sector is progressively adopting AI technologies, as evidenced by the increasing use of medical scribes from companies like Abridge and Ambience Healthcare. Investors are now keenly focused on patient communication as the next frontier for AI applications. Assort Health specifically targets small to medium-sized specialty care offices, which often struggle with long wait times. By providing quick responses through AI agents, these practices can reduce patient attrition to their competitors. Although Assort Health’s annual recurring revenue (ARR) currently hovers just above $3 million, sources indicate that the company is experiencing rapid growth. Originally concentrating on orthopedic and physical therapy practices, Assort Health has broadened its scope to include other specialties such as obstetrics and gynecology, dermatology, and dentistry. The company was founded two years ago by Jon Wang, a former medical student who pivoted from medicine to entrepreneurship, and Jeff Liu, a former engineer at Facebook. Neither Lightspeed Venture Partners nor Assort Health has commented on the recent developments.