
Earlier this year, Airtel launched an enticing offer for its customers, providing complimentary access to the Perplexity Pro AI chatbot for an entire year. However, recent communications from Perplexity have introduced a new requirement that has left many users surprised. Perplexity has begun notifying Airtel subscribers via email that in order to continue enjoying the Pro version at no cost, they must now add a valid payment method. This requirement marks a significant change from the initial announcement made in July, where no payment information was necessary. The email from Perplexity emphasizes the need for this update, stating, "We're updating how Perplexity Pro trials work to protect the program for legitimate users. You need to add a valid payment method to continue your trial." It reassures users that they will not incur charges during the trial period, but once the trial concludes, the subscription will automatically renew unless cancelled. Additionally, Perplexity has updated its support page to reflect these new conditions, clearly indicating that a credit card is necessary to redeem the free trial offer. Users are urged to follow the instructions provided in the email from Perplexity to update their payment information. For those looking to maintain their access to Perplexity Pro for free, here’s a quick guide: First, check your inbox for an email from team@mail.perplexity.ai. Click on the "Update Card Information" link within the email, which will redirect you to the payment portal. From there, you can easily enter your credit or debit card details. Once completed, you will continue to have access to the Perplexity Pro service without any interruptions.
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