IoT gadget firm AcuRite delays forced app migration due to new app’s “shortfalls”

AcuRite, the developer of smart weather-monitoring devices, has decided to delay the migration of users to its new companion app, AcuRite NOW. Originally scheduled for May 30, the shift from the existing My AcuRite app to the new platform has stirred significant concern among loyal customers, as highlighted by Jeff Bovee, AcuRite’s Vice President of Product Development, in a conversation with Ars Technica. The company, known for its range of weather instruments, including weather stations, rain gauges, and indoor thermometers, initially planned to discontinue My AcuRite at the end of May. Users were expected to transition to AcuRite NOW, a mobile application for iOS and Android, which was launched in June 2025. However, many long-term users expressed dissatisfaction with the forced switch, feeling that the existing software performed satisfactorily, if not better, than the new application. When AcuRite was first discussed in May, it became apparent that AcuRite NOW was missing several key features present in My AcuRite. Users noted the inability to rename multiple temperature sensors, the lack of support for reporting temperatures in non-integer values, and the absence of an online dashboard. Additionally, issues with data uploads to weather websites and a cluttered interface were raised by users. This week, Bovee confirmed the postponement of My AcuRite's shutdown. In the meantime, AcuRite is focused on enhancing the AcuRite NOW experience by addressing issues related to account setup, device onboarding, station connectivity, data visibility, and overall app usability. Bovee acknowledged that many customers have identified significant drawbacks of AcuRite NOW compared to its predecessor. Despite the setbacks, Bovee reiterated the importance of this transition, emphasizing that My AcuRite served primarily as a cloud-based dashboard for weather stations, while AcuRite NOW is designed to be a more comprehensive platform for connected devices. The new app is set to support a wider range of devices, including third-party smart gadgets and products within Tuya's SmartLife IoT ecosystem.